Remote monitoring & management

A clear view.
A steady hand.

Your devices. Their health. The next action.

Bosun brings monitoring, patching, automation, and remote support into one workspace, so your team can see what needs attention and take care of it.

Let’s look at your fleet Explore Bosun

Windows & Linux agents Built by LabCMD

bosunrmm.comWORKSPACE

FLEET OPERATIONS

Everything in view.

Connected
VISIBILITYDevicesWindows & Linux
MAINTENANCEPatchesReview & schedule
RESPONSERemoteInvestigate & act
Device overviewEXAMPLE FLEET
DESIGN-01Windows workstation
Healthy
APP-SERVERLinux server
Patch review
STUDIO-LINUXLinux workstation
Healthy
Maintenance, with a record.Follow each action through to its result.
JOB HISTORY ↗
Illustrative workspace · example data
ONE CONNECTED WORKSPACE

See your fleet Keep it maintained Support your people

01 / Inside Bosun

The work of IT.
Connected in one place.

Move from a device’s health to the work it needs, with the context and tools close at hand.

01

Know what you manage.

Keep hardware, software, operating systems, and agent connectivity in view. Organize devices by client and site.

Device inventory
02

Find what needs attention.

Bring device health, monitoring rules, and alerts together. Investigate incidents with the endpoint’s context attached.

Monitoring & alerts
03

Give maintenance a plan.

Review patches, set policies, and schedule installation work. Use maintenance windows and check the results.

Patch management
04

Make repeat work repeatable.

Version scripts, schedule tasks, and run actions across selected devices. Keep execution history and output for review.

Scripts & automation
05

Be there, from anywhere.

Open terminal, desktop, and file tools from a device’s workspace, according to its platform and your permissions.

Remote support
06

See what happened next.

Keep operator identity, job history, and results connected to the work. Review actions within the right client workspace.

Access & activity

02 / Built for your responsibility

One team. Many devices.
A clearer way to work.

Whether you manage your own environment or support clients, Bosun keeps the work organized around the people and devices in your care.

FOR INTERNAL IT

Your environment.
Your workspace.

Bring your organization’s endpoints, maintenance, and support together. Give your team a shared view of what needs doing.

Explore Bosun for your team
FOR MANAGED SERVICE PROVIDERS

Each client in context.
Every action in scope.

Organize client and site work, keep internal systems distinct, and move into the right device context before taking action.

Talk about your client fleet

Customer control, built in

Your workspace.
Your say.

Self-managed customers control access to their environment. When platform support is needed, an administrator approves the scope and duration. Access can be revoked, and it expires automatically.

Customer accounts, credentials, and device enrollment stay under customer control.

01

Request

A reason, a scope, and a time limit.

02

Approve

A customer administrator decides.

03

Stay in control

Revoke access or let it expire.

03 / From first look to first devices

Start with the
environment you have.

A useful evaluation starts with your actual workflows. We’ll work through the fit and agree on a practical pilot.

  1. 01 /

    Map the fit.

    Walk through your platforms, support needs, existing tools, and the people who need access.

  2. 02 /

    Run a focused pilot.

    Use an agreed group of devices to evaluate enrollment, monitoring, maintenance, and remote support.

  3. 03 /

    Choose the next step.

    Review the results and remaining requirements together before expanding to more devices.

A few useful answers.

What is Bosun?

Bosun is remote monitoring and management (RMM) software built by LabCMD. It gives IT teams and managed service providers a browser workspace for device inventory, monitoring, patch management, automation, and remote support.

Which platforms does Bosun support?

Bosun has Windows and Linux agents. Remote tools and maintenance capabilities depend on the device’s operating system and configuration. We’ll review your specific environment as part of a demo or pilot.

Can we manage Bosun ourselves?

Yes. Bosun supports self-managed customer workspaces as well as MSP workflows. If you want a team to manage your technology, you can also discuss LabCMD’s managed services.

How do we get started?

Contact us for a demo and tell us about your devices and priorities. Already have a workspace? Sign in to Bosun with Microsoft or your Bosun account.

Let’s look at your fleet

Bring the work
into view.

Tell us what you manage and where the friction is.
We’ll walk through Bosun and where it fits.

Request a demo [email protected]

Already on board? Open your workspace →